FAQ

  1. Do I need to schedule an appointment and what is the consultation fee?
    Booking a consultation is always preferred. First time bookings can be done online or with a simple phone call to your closest branch. Consultation is an hour and a half. A consultation fee of R250 is payable and there is no limit on number of dresses you can fit.
  2. Is there a rental option available?
    Yes, we do have a rental option on most of the gowns in our collection.
  3. What is the required lead time for a wedding dress?
    An average of 6 months. This also depends on the chosen design as some gowns can take up to 10 months to make. We also have an option to purchase the shop sample off the floor for brides who do not meet the deadline for their wedding dress search.
  4. What is the price range of our wedding gowns?
    Our rental prices start from R7 500 upwards and our purchase prices start from R12 500 upwards. We also offer different payment plans to ease the financial strain that comes with wedding planning. This can be discussed with your consultant at your appointment.
  5. What can I expect at my consultation?
    Choosing a wedding gown is a very personal process and our aim is to make sure that all our brides have a memorable experience at Eurobride. Each bride is assigned her own private consultant and fitting room where we will identify your likes, preferences and personal style to find your dream dress. The consultation process is typically an hour and a half long during which time your consultant will take all your requirements into account, as well as lend her professional opinion while trying on wedding gowns.
  6. What happens if my weight changes?
    We understand that weight can fluctuate due to stress. Eurobride has professional seamstresses that can resize your gown as well as a contracted personal trainer who can prescribe personal diets and exercise programs to help you look and feel your best on your special day. These services are available at an additional cost.
  7. How long can I keep a rental dress?
    Rental gowns are collected 2 days prior to the wedding and need to be returned at the latest 2 days after the wedding. Should you require the dress for longer, pre-approved arrangements should made with the branch manager at an additional cost.
  8. Are alterations included in the price of the gown?
    Alterations are excluded from the wedding dress price. Alterations costs vary depending on specific requirements. With regards to any additional haberdashery/detail that has to be added to your dress, Eurobride requests that the Bride supply us with the items at her first alteration fitting to ensure accuracy and complete client satisfaction.
  9. How long do alterations take and what can be done?
    On average alterations take 14 days. This is all dependent on how much work needs to be done on the gown.
  10. strong>Do you do alteration fittings over the weekends?
    Our alterations department is only available between 09:00 am and 17:00 pm on weekdays. We recommend that our brides avail themselves during these hours to best ensure accuracy and client satisfaction.
  11. What should I bring to my first fitting?
    Your wedding shoes are the most important thing to bring to your first alteration fitting.